Shipping & Refund

Shipping Policies

We are committed to delivering your Product quickly, safely, and reliably
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics or availability. However, we will inform you before doing it.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package and contact us at +7337738533/+918494855557, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items will be shipped with an invoice mentioning the price, as per Indian tax regulations.

Shipping Methods & Delivery Time

Standard Shipping: 5–10 business days (domestic)
Expedited Shipping (if available): 2–5 business days
International Shipping: 7–21 business days, depending on destination and customs clearance

Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

Shipping Costs

Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.
Promotional free shipping (if offered) applies only to qualifying orders and regions.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking details.
Tracking updates may take up to 24 hours to appear.

Return & Refund Policy

Return Eligibility

Returns are accepted within 10 days of delivery.
The product must be unused, in original condition, and in its original packaging, including all accessories and manuals.
Proof of purchase is required

Non-Returnable Items

Products damaged due to misuse, improper handling, or unauthorized modifications
Items returned without original packaging or missing components

Return Process

Contact our support team at +9173377 38533 / +9184948 55557 with your order number and reason for return.
Once approved, you will receive return instructions.
Ship the item back using a trackable shipping method.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping fees are non-refundable.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval status.
Approved refunds will be issued to the original payment method within 5–10 business days.
Depending on your bank or payment provider, posting time may vary.

Damaged or Defective Items

If the product arrives damaged or defective, contact us within 24 hours of delivery with photos or videos of the issue.

For the product to need to be exchanged, firstly, please send the photos of the damaged products to us. We will estimate the damages and then decide the best way to exchange or return the product. If the particular item is not in stock to replace, we will provide the full refund.

100% Refund/Replacement:

We ensure that all products are accurately described on our website and meet our quality standards. To safeguard customers against issues such as shipping damage, incorrect items, or missing components, complaints must be reported within 2 days from the date of delivery. Customers are required to raise a support ticket through the Support section on our website.

Our technical team will review the submitted information and, upon verification, issue an RMA (Return Merchandise Authorization) number for the return. Once the product is received, our experts will inspect the reported issue and arrange a replacement. In such cases, the replacement will be shipped at no additional cost to the customer.

If a replacement is unavailable due to stock constraints, a 100% refund will be issued. Please note that warranty coverage will be void if the product has been misused, damaged by static discharge, neglected, involved in an accident, modified, soldered, or altered in any manner.

Due to the nature of our products and our strict quality control policies, order cancellations and returns without a valid reason are not permitted. WEAVUM TECHNOLOGIES PVT LTD reserves the right to make the final decision on all refund and return requests.

Canceling An Order:

If you wish to cancel your order or update the shipping address, please contact us by email only. Our Customer Service team will respond within one business day regarding your request.

Only orders that are in “Pending” or “Payment Verification” status are eligible for modification or cancellation. Once an order has progressed to any other status, it can no longer be changed or canceled.

In certain cases, order cancellations may be subject to a 5% bank or payment gateway charge, depending on the payment method used. This fee is applied because payment gateway providers retain their commission even when an order is canceled and refunded.

Due to the nature of our products and our strict quality control policy, we do not offer order cancellations or returns without a valid reason. WEAVUM TECHNOLOGIES PVT LTD reserves the right to make the final decision on all cancellation and refund requests.

Limits Of Responsibility:

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.

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